IRC logs for #aegir, 2012-01-15 (GMT)

2012-01-14
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[06:11:40]<alfthecat>Hi guys, I'm installing a clean instance of Aegir on debian 5. For some reason I can't login to mysql after installing it. Says ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: YES). Never had this before, is anyone familiar with what is going on? Google is not really pointing me in the right direction
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[07:24:51]<mig5>usually means you're entering in the wrong mysql password..
[07:25:10]<alfthecat>yeah but I've been double checking and re-installing but it keeps happening
[07:25:33]<alfthecat>in debian.cnf I foud a password specified other than the one I use, but that password fails too
[07:25:48]<mig5>you need to use debian-sys-maint for that password from debian.cnf
[07:25:52]<mig5>user user*
[07:25:54]<mig5>gah
[07:26:33]<alfthecat>well, I'm suspecting the connection to the dbase is not working.
[07:26:49]<mig5>that is another possibility
[07:26:51]<alfthecat>mysqladmin -u root password (newpassword) returns mysqladmin: connect to server at 'localhost' failed
[07:27:03]<mig5>wlel, that could just be another way of saying the same thing (wrong password)
[07:27:08]<mig5>or, rejecting connections coming from localhost for that user
[07:27:58]<alfthecat>yeah that's why I'm having no luck trying all the things google has to say about this.... I'm getting the feeling I'm shooting at the wrong target. But I installed Aegir on debian 5 many times and never had this. but this is a new hoster though
[07:28:04]<mig5>you have a few other options up your sleeve: e.g try and start in safe mode and dodge having to enter a password, and then continue to do further diagnostics once you're in / change password: http://www.cyberciti.biz/tips/recover-mysql-root-password.html
[07:28:29]<alfthecat>hmmm ok thanks!
[07:28:41]<mig5>try also connecting to mysql not at localhost but at -h (local IP) or something
[07:29:11]<mig5>why debian 5 btw? it's ancient and very soon will stop getting security updates...
[07:29:47]<alfthecat>Yeah debian 5, becasue I couldn't get php downgraded to 5.2 on debian 6
[07:30:07]<alfthecat>This is when i used -h ip address ERROR 1130 (00000): Host 'vps20242.axc.nl' is not allowed to connect to this MySQL server
[07:31:27]<mig5>ok, well that didn't help, but at least we tried it and can rule it out
[07:31:31]<mig5>go the safe mode option
[07:31:39]<alfthecat>yeah I'm doing that now
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[07:31:54]<mig5>and for downgrading php on debian, read http://atom-hosting.com/blog/?p=52 (shame about those database errors, but scroll down)
[07:32:03]<mig5>i followed that guide less than a week ago and had no problem.
[07:32:37]<alfthecat>ok thanks! maybe it would be better to reset my vps and do a 6 install?
[07:33:13]<mig5>that's what I'd do
[07:33:18]<alfthecat>btw, in safemode I can get into mysql
[07:33:54]<mig5>yep, safemode is always a good option. you could then set about setting a new password per the rest of that guide, then see if the problem still continues with the new password after restarting mysql
[07:34:17]<alfthecat>yeah ok, working my way down :)
[07:35:13]<mig5>bbl
[07:35:23]<alfthecat>ok, and thanks!
[07:36:25]<alfthecat>btw, new password, still not go
[07:36:57]<alfthecat>gonna do a deb 6 install, and see if this problem goes away
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[07:49:27]<vantage|home>anyone here from omega8cc?
[07:50:03]<vantage|home>I'm manually adding a custom site to an aegir instance on omega8, but I'm getting an error when creating the platform
[07:51:27]<omega8cc>vantage|home: we don't use this room for support, please use http://omega8.cc/support, thanks
[07:51:44]<vantage|home>omega8cc, allright, thanks
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[08:54:45]<alfthecat>Hi all... Trying the install script and getting this error: The following packages have unmet dependencies:
[08:54:45]<alfthecat> aegir : Depends: aegir-provision (>= 1.6-1) but it is not going to be installed
[08:54:45]<alfthecat> Depends: aegir-hostmaster (>= 1.6-1) but it is not going to be installed
[08:54:45]<alfthecat>E: Broken packages
[08:54:45]<alfthecat>Drush is installed though
[08:55:04]<mig5>make sure you haven't got drush 2 installed
[08:55:32]<mig5>ane.g make sure you installed it from backports per the docs
[08:56:11]<alfthecat>when i run the install command from the backports, it says I have the most recent version of Drush
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[08:56:40]<mig5>try apt-get install aegir-provision and see if you get a more detailed error message re: why
[08:57:33]<alfthecat>aegir-provision : Depends: drush (>= 4.3) but 3.3-1 is to be installed
[08:57:33]<alfthecat>So i did get an old version of drush... apt-get update?
[08:57:48]<mig5>yes, then try the apt-get -t squeeze-backports stuff again after that
[08:58:27]<mig5>this is presuming you added the backports repo already, to the sources.list
[09:03:56]<alfthecat>cool, that worked! Now I have to install PHP though, to get hostmaster.
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[09:07:25]<mig5>if you follow http://community.aegirproject.org/installing/debian in order, it should work better
[09:07:36]<mig5>oh, perhaps you went back and installed aegir-provision
[09:07:51]<mig5>you could've tried apt-get install aegir again, and it probably would've fetched all the relevant dependancies
[09:07:55]<mig5>no matter
[09:08:04]<alfthecat>lol
[09:08:29]<alfthecat>yeah I started there at step 1, but I didn't install the required deps. Like php and such
[09:09:09]<mig5>apt-get install aegir should depend on php5 etc already
[09:09:44]<alfthecat>The following packages have unmet dependencies:
[09:09:44]<alfthecat> aegir-hostmaster : Depends: libapache2-mod-php5 but it is not going to be installed
[09:09:44]<alfthecat> Recommends: php5-gd but it is not going to be installed
[09:09:44]<alfthecat> Recommends: php5 but it is not going to be installed
[09:09:52]<mig5>strange
[09:10:06]<mig5>oh, maybe a symptom of you backporting to php 5.2 perhaps
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[09:10:43]<alfthecat>well, I haven't succeeded in that yet. All the steps from the tutorial worked fine, except the install of 5.2. It still re-installed 5.3 agina
[09:11:14]<alfthecat>But now I think I have another issue why apt-get install aegir is not working: Depends: php5-common (= 5.3.3-7+squeeze3) but 5.3.9-1~dotdeb.3 is to be installed
[09:11:15]<mig5>once you get the php 5.2 sorted, use this line from the manual installation to grab all the bits you need: http://community.aegirproject.org/installing/manual#Install_system_requi...
[09:11:20]<mig5>hrm
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[09:11:28]<mig5>so you've added dotdeb repositories for some reason
[09:11:39]<mig5>perhaps go back to that link i provided on php 5.2, which doesn't use dotdeb :)
[09:11:39]<alfthecat>yeah for fetching php 5.2
[09:11:50]<alfthecat>ok :)
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[09:12:31]<alfthecat>I'm gonna reset this vps again and start over... Getting closer every time :)
[09:15:45]<alfthecat>btw.. different question entirely, but are there smart ways to avoid or fix the broken images after a site migration? I have a dbase command to do it, but I was wondering if it's something that can be fixed or prevented more gracefully
[09:25:53]<alfthecat>Hmmm. all went nicely until: Setting up mysql-server (5.1.49-3) ...
[09:25:53]<alfthecat>Errors were encountered while processing:
[09:25:53]<alfthecat> aegir-hostmaster
[09:25:53]<alfthecat> aegir
[09:25:53]<alfthecat>E: Sub-process /usr/bin/dpkg returned an error code (1)
[09:26:13]<mig5>apt-get -f install
[09:27:04]<alfthecat>nope, get the same error. Would that be the mysql thing again?
[09:27:32]<alfthecat>Because I am prompted for the mysql password but I don't get errors there
[09:28:12]<alfthecat>but i can login to mysql now with my root password
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[09:35:45]<alfthecat>Unable to clone hostmaster from [error]
[09:35:45]<alfthecat>http://git.drupal.org/project/hostmaster.git.
[09:35:45]<alfthecat>Could not download platform using drush make. No platform present [error]
[09:35:45]<alfthecat>Aegir 6.x-1.6 automated install script
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[09:46:06]<alfthecat>ok what i did see is that, even though I'm using squeeze, the sudoers file did not include the aegir ALL=NOPASSWD line. Entered it myself now but still not working. Did apt-get upgrade, upgraded a lot of stuff but still install failing
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[09:57:51]<alfthecat>ok, I went into /var/lib/dpkg/info and deleted everything with aegir in its name. Then I found an error mentioning something going wrong with Grub (file could not be created). So I created /boot/grub/default and that error went away. Now though, when I run the install command for Aegir it says Reading package lists... Done
[09:57:51]<alfthecat>Building dependency tree
[09:57:51]<alfthecat>Reading state information... Done
[09:57:51]<alfthecat>aegir is already the newest version.
[09:57:51]<alfthecat>But I don't think this is correct
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[10:09:15]<alfthecat>Seems to be Unable to clone hostmaster from [error]
[10:09:15]<alfthecat>http://git.drupal.org/project/hostmaster.git.
[10:09:15]<alfthecat>Could not download platform using drush make. No platform present [error]
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[10:21:27]<mig5>well, try and clone it manually
[10:21:45]<mig5>either drupal.org is down, you don't have git installed, or your firewall/network prevents outbound HTTP requests
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[10:22:47]<alfthecat>yeah... inspected that. I have git installed but maybe there is some firewall spoiling things. I don't really know, have to ask the host
[10:23:17]<mig5>get yourself a Linode and then you can sleep well :)
[10:23:35]<alfthecat>lol yeah I guess :)
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[10:39:23]<alfthecat>ok im giving up for tonight. Thanks mig5 for all the help. Tomorrow's a new day :)
[10:40:24]<mig5>good luck
[10:40:30]<alfthecat>thnx!
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