IRC logs for #aegir, 2013-01-15 (GMT)

2013-01-14
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[21:53:24]<hefring>community => Install profile site themes => http://community.aegirproject.org/discuss/install-profile-site-themes
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[02:11:46]<firestickme>any tips on how to troubleshoot domain aliases that aren't working? i got as far as seeing they aliased domain listed in the vhost file properly, so not sure where to look next for what's going wrong
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[03:19:13]<developerweeks>Is this the right channel to seek an answer to a configuration mistake? When I try to log in to a site (/user) on a fresh install, the server seeks the new url as though it is a site of its own. I am wondering, which fileroot setting is wrong that would cause this? [error] File does not exist: /var/aegir/platforms/blessed-commons-6.x-2.2/user
[03:19:13]<hefring>developerweeks: 3 months 2 weeks ago <omega8cc> tell developerweeks: you could use BOA and then this how-to: http://omega8.cc/shell-and-ftps-extra-accounts-per-aegir-client-226
[03:27:01]<developerweeks>if the backstory helps, I am moving a client off of one aegir server onto a new aegir server on their own hosting account. Created the server over the weekend, used the ubuntu aegir install script to set up the aegir, (that is a lovely thing), copied over the platform and registred it, verified it, copied over the site and database for the site, verified those
[03:28:14]<developerweeks>site is responding, though not with full content, http://sie.gpn.thirdsectorlabs.com/ and when I try to log in the server looks for the file in the platform instead of asking drupal for the page
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[04:03:51]<developerweeks>anyone here know why a site just imported to aegir would not respond to the /user page? apache is looking in the platform root for the login page, and not finding it returns a 404
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[05:20:10]<developerweeks>anyone here know why a site just migrated between aegir servers would not respond to the /user page? apache is looking in the platform root for the login page, and not finding it returns a 404, what configuration would that be?
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[07:22:13]<pyrello>I am trying to troubleshoot an issue that appears to be aegir-related, but may actually be drush-related. I am working on a custom distribution that I have been building with drush make and registering with aegir as a platform to test out. I just started getting this error: Error sending e-mail (from "example.com" to "admin" ). I am not sure what to think of it and where to look to figure it out. Any thoughts?
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[07:41:10]<developerweeks>hello Aegir people, I have a question. New server, apt-get install aegir used for setup, sftp transfer of platform and site from another aegir server. Site verification returns success. I can use the vhost redirect that aegir sets up to get http://example.gpn.thirdsectorlabs.com/files/logo.png but if I try to log in to that site, http://example.gpn.thirdsectorlabs.com/user the /user portion is redirected to the platform
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[08:09:19]<larsmw>developerweeks, ... are url clean urls working right?
[08:09:57]<developerweeks>I cannot say, no internal page is accessible, Should I disable clean urls and try that?
[08:10:21]<mvc>sfyn: developerweeks: shouldn't http://example.gpn.thirdsectorlabs.com/files/logo.png be http://example.gpn.thirdsectorlabs.com/sites/example.gpn.thirdsectorlabs... ?
[08:10:35]<mvc>sfyn: (sorry, typo)
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[08:11:29]<developerweeks>mvc: it should normally, then I was reading http://community.aegirproject.org/node/43 and noticed that Aegir sets up that rewrite for you, so that was a good testing point I thought
[08:11:49]<developerweeks>quote: Fortunately, what Aegir can offer is adding a '/files' redirect in the Apache vhost configurations. This pattern-matching rule allows you to enter this into your node instead:
[08:12:37]<developerweeks>so I copied that file from the theme folder to the file folder to verify that vhost redirects were functioning
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[08:14:36]<pyrello>developerweeks, it looks like there is some sort of configuration problem… the URL http://example.gpn.thirdsectorlabs.com/?q=user does not resolve and gives a server error rather than a not found error.
[08:14:49]<pyrello>I would take a look at your logs.
[08:14:52]<developerweeks>I am checking the log now,
[08:16:35]<developerweeks>module conflict, I can now get to http://example.gpn.thirdsectorlabs.com/?q=user
[08:17:13]<developerweeks>so, something in the cleanurl freature of this server is not functioning properly?
[08:17:26]<pyrello>It looks like maybe you need to enable mod_rewrite in apache
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[08:20:14]<developerweeks>... looks that way, but it tells me a2enmod rewrite
[08:20:14]<developerweeks>Module rewrite already enabled
[08:22:54]<developerweeks>the platform that I am putting these sites on, I pulled the directory from a server with nginx instead of apache. Is there some configuration file that a platform made on apache would have, that this might be lacking?
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[08:24:07]<pyrello>developerweeks, that is very possible.
[08:25:25]<developerweeks>alright, so make a new platform with aegir on this server, and compare it to the one I pulled over. I am guessing there is also going to be some hidden configuration files in /var/aegir/config that I will have to diff or such. At least that is a lead to follow
[08:25:50]<pyrello>that sounds about right to me.
[08:26:17]<developerweeks>thanks
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[10:49:25]<developerweeks>so it certainly is an issue with the platform, the one I pulled from the nginx server did not have an htaccess file, is there documentation already on moving a platform from nginx to apache?
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