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| [04:51:08] | <d0gmA> | I am trying to figure out how to repair a deleted platform that was in use. Main site is up and running but the platform was deleted from the aegir server any help apreciated |
| [04:53:02] | <gboudrias> | d0gmA: You mean deleted from the frontend? |
| [04:53:19] | <gboudrias> | If the platform files were deleted, the site wouldn't work |
| [04:55:47] | <d0gmA> | gboudrias: they are in tact on front end site but gone from back end |
| [05:01:05] | <d0gmA> | I restored all the site specific directories and recreated the platform but when I try to verify a site I get mysql connection errors and it rolls back |
| [05:03:48] | <gboudrias> | d0gmA: Well, the drushrc.php files are probably gone, right? |
| [05:03:53] | <gboudrias> | In the sites |
| [05:04:36] | <gboudrias> | It might have to do with settings.php too, if you created it manually |
| [05:05:31] | <gboudrias> | You can try to create the drushrc.php files manually, but afaik you're supposed to be able to verify the sites if settings.php works |
| [05:06:31] | <gboudrias> | (I'm on a train so I might get disconnected without warning) |
| [05:07:44] | <d0gmA> | :q |
| [05:09:27] | <gboudrias> | I would start by running a verify on the platform and getting that to work |
| [05:12:17] | <shaneonabike1> | d0gmA: or you could create a new platform and then reimport the old sites too |
| [05:12:24] | <shaneonabike1> | gboudrias: correct me if I am wrong |
| [05:12:30] | <gboudrias> | oh, maybe check in /var/aegir/backups , you'll still have the backup files if you made any, you can either compare the content or restore them |
| [05:12:37] | <shaneonabike1> | +1 |
| [05:13:17] | <d0gmA> | I have done that I recreated the platform then restored everything from the backups |
| [05:13:27] | <d0gmA> | to the platform sites directory |
| [05:14:26] | <gboudrias> | Right, but I don't think the backups include the drushrc.php |
| [05:14:38] | <d0gmA> | they do |
| [05:14:57] | <gboudrias> | Alright well it still seems like you have a conection problem |
| [05:15:13] | <gboudrias> | And the info for that is in settings.php / drushrc.php |
| [05:16:03] | <gboudrias> | Have you tested the mysql settings? |
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| [05:16:43] | <gboudrias> | As in, run the mysql command with the credentials in those files |
| [05:17:25] | <gboudrias> | That should confirm that they are wrong, otherwise I have no idea |
| [05:32:52] | <d0gmA> | the db credentials are fine I have confirmed |
| [05:41:53] | <gboudrias> | d0gmA: Do you want to post the error message? |
| [05:43:07] | <d0gmA> | here is the error from the verify command in aegir SQLSTATE[28000] [1045] Access denied for user 'gencendevispmsue_0'@'x.x.x.x' (using password: YES) |
| [05:44:11] | <gboudrias> | It's finding the wrong credentials somewhere then |
| [05:44:57] | <gboudrias> | I suggest editing the mysql user name in the drushrc file to see if the username it shows in the error changes as well |
| [05:45:13] | <gboudrias> | (Backup the drushrc file first of course) |
| [05:45:38] | <d0gmA> | I have done that |
| [05:45:40] | <d0gmA> | it does |
| [05:46:44] | <gboudrias> | Hmm, tricky. As far as I know if you're on the same server with the same credentials I don't see how you can get different resulsts |
| [05:49:23] | <gboudrias> | Okay, another test, try drush @siteurl sqlc |
| [05:49:58] | <gboudrias> | bgm says to check the IP access restrictions as well |
| [05:50:02] | <gboudrias> | (We're on the same train :)) |
| [05:50:26] | <d0gmA> | ip restrictions are fine |
| [05:51:07] | <gboudrias> | Does it work through drush? |
| [05:51:14] | <bgm> | d0gmA: are you sure your host in /etc/hosts might not be the same host/ip as what aegir/vhost is using? |
| [05:51:18] | <d0gmA> | I did drush@siteurl sqlc and it sayd access deneid |
| [05:51:33] | <gboudrias> | Alright, awesome, you have a starting point :) |
| [05:51:55] | <gboudrias> | Your drushrc.php file is wrong, or your alias is wrong |
| [05:52:04] | <d0gmA> | but when I do drush sql-connect it gives me the connection string it uses and when I use it it works fine |
| [05:52:18] | <gboudrias> | Aegir uses drush @alias to do stuff so debugging that might be simpler |
| [05:53:49] | <gboudrias> | (looking at my own server to check something) |
| [05:55:15] | <gboudrias> | (Could always be some weird encoding problem) |
| [05:55:57] | <gboudrias> | d0gmA: Does the alias in /var/aegir/.drush point to the right file? |
| [05:57:25] | <d0gmA> | yes it does |
| [05:58:28] | <d0gmA> | i had 5 sites on that platform I restored all 5 from the backups and only 1 works |
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| [06:33:05] | <gboudrias> | d0gmA: /window 2 |
| [06:33:23] | <gboudrias> | whoops :) |
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