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| [17:55:58] | <g33kg1rl> | Hi there, I am processing the latest upgrade for aegir3. It is hanging on reconfiguring aegir3-hostmaster. |
| [17:56:49] | <g33kg1rl> | It gets stuck on Platforms path /var/aegir/platforms is writable [success] |
| [17:57:10] | <g33kg1rl> | Has anyone encountered this issue? |
| [17:57:18] | <viashimo> | g33kg1rl: is there any extra information if you run it with --verbose --debug ? |
| [17:57:23] | <viashimo> | g33kg1rl: are you using the debian package? |
| [17:58:11] | <g33kg1rl> | I checked htop and it seems to be running the hosting-pause and hostmaster-migrate commands in the background, but they aren't using any memory or cpu. |
| [17:58:15] | <g33kg1rl> | I am using debian |
| [17:58:35] | <g33kg1rl> | This was encountered when doing apt-get upgrade |
| [18:00:19] | <viashimo> | g33kg1rl: hmm I don't think I've run into this issue (at 3.6 right now) |
| [18:00:33] | <viashimo> | I would try env DPKG_DEBUG=developer sudo apt-get install aegir |
| [18:01:08] | <viashimo> | anyway, to try and the apt upgrade to run again with extra info |
| [18:01:42] | <viashimo> | http://aegir.readthedocs.io/en/3.x/install/#8-troubleshooting-the-install |
| [18:03:52] | <g33kg1rl> | It says that dpkg was interrupted and it won't run any apt-get commands |
| [18:07:14] | <viashimo> | hrmm, maybe with DPKG_DEBUG=developer dpkg --configure aegir |
| [18:07:31] | <viashimo> | I don't really know dpkg etc all that well |
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| [18:08:33] | <viashimo> | I've used something similar in the past to restart updates to the aegir package that had failed, but I don't recall the exact commands |
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| [18:19:55] | <g33kg1rl> | OK I was able to get that to work |
| [18:20:05] | <g33kg1rl> | Now it is hanging on Executing: mysql --defaults-extra-file=/tmp/drush_07o4Pu --database=odinsnrgus_0 --host=localhost --port=3306 --silent < /tmp/drush_ixjEKl |
| [18:25:07] | <viashimo> | you might be able to see what it's trying to do in mysql by using "show processlist" or "show full processlist" in an sql client |
| [18:27:18] | <g33kg1rl> | Thank you for being so helpful, I really do appreciate it :) I ran that new command and it says is running three separate processes on the hostmaster database |
| [18:27:27] | <g33kg1rl> | the command column says Sleep |
| [18:28:24] | <viashimo> | I think that means the connection are open but idle |
| [18:29:41] | <g33kg1rl> | So basically it is stuck XD |
| [18:30:22] | <viashimo> | haha yeh. is the mysql command it printed out listed in 'ps ax' ? |
| [18:30:44] | <viashimo> | or I guess with ps axf you can see the processes under the dpkg command you issued |
| [18:32:09] | <viashimo> | you could see what the processes are trying to do with "sudo strace -p PID" |
| [18:32:23] | <viashimo> | but whenever I run that I'm usually at the grasping at straws point :p |
| [18:35:10] | <g33kg1rl> | Most definitely at that point right now, still I appreciate the help. I will check out those commands |
| [18:36:32] | <viashimo> | g33kg1rl: np |
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| [19:16:02] | <g33kg1rl> | viashimo: are you still here? Could you send me those last commands the env debug command, I was logged out of IRC and hadn't copied those to a safe place |
| [19:20:00] | <viashimo> | g33kg1rl: "ps axf" list the processes in a tree (helpful to find what's running under dpkg) |
| [19:20:20] | <viashimo> | g33kg1rl: "sudo strace -p PID" attach to a running process and see what system calls it's running |
| [19:20:56] | <viashimo> | g33kg1rl: and "DPKG_DEBUG=developer dpkg --configure aegir" |
| [19:21:19] | <viashimo> | g33kg1rl: sorry I couldn't be more helpful |
| [19:36:15] | <g33kg1rl> | So the strace provided this over and over poll([{fd=6, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout) sendto(6, "p\0\0\0\3SELECT COUNT(t.vid) FROM ho"..., 116, 0, NULL, 0) = 116 recvfrom(6, "\1\0\0\1\1\"\0\0\2\3def\0\0\0\fCOUNT(t.vid)\0\f?"..., 16384, 0, NULL, NULL) = 67 poll([{fd=6, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout) sendto(6, "x\0\0\0\3SELECT count(t.nid) FROM no"..., 124, 0, NULL, 0) = 124 recvfrom(6, "\1\0\0\1\1\"\0\0\2\3def |
| [19:36:33] | <g33kg1rl> | (there is more but it looks like there is a limit to what I can post) |
| [19:40:10] | <viashimo> | kind of looks like it's trying to run some sql |
| [19:40:21] | <viashimo> | but you didn't see anything in the process list |
| [19:41:28] | <viashimo> | g33kg1rl: does that look like anything in the /tmp/drush_ixjEKl file? |
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| [19:45:25] | <g33kg1rl> | I don't know if you got my last messages... my internet has been funky today |
| [19:45:59] | <viashimo> | g33kg1rl: I don't think so, last I saw was the past of the strace |
| [19:46:03] | <viashimo> | paste* |
| [19:46:23] | <g33kg1rl> | the only thing in the tmp file is Show Tables |
| [19:46:43] | <g33kg1rl> | so it is stuck on mysql trying to show the tables for the hostmaster database |
| [19:47:25] | <viashimo> | strangeness |
| [19:47:59] | <viashimo> | you could try killing the mysql command (kill PID) and see if that unblocks dpkg |
| [19:48:12] | <viashimo> | I don't know if it will just fail, or try to soldier on |
| [19:48:51] | <g33kg1rl> | Thanks for the suggestions :) |
| [19:54:46] | <g33kg1rl> | Well I did that and it got a lot further than it usally does, but then it errors out with not being able to connect to the database. |
| [19:59:41] | <viashimo> | I don't really have any more ideas right now; hopefully someone else will be able to help a bit more |
| [20:03:45] | <g33kg1rl> | No problem, I just figured I would put it out there in case anyone could think of anything :) |
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| [20:33:37] | <g33kg1rl> | OK I figured out the solution! |
| [20:34:02] | <g33kg1rl> | I had to do a manual upgrade then run the dpkg command again |
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| [07:46:53] | <g1i7ch> | I was trying to upgrade a platform with "drush up" and received this error: Error: Class 'EntityCacheUserController' not found in project_kickstart/includes/common.inc, line 8015. Anyone know what's up? |
| [07:50:13] | <colan> | g1i7ch: maybe a problem with kickstart? |
| [07:50:46] | <g1i7ch> | You think it might be distro specific?? |
| [07:50:58] | <g1i7ch> | I'll dig a little deeper |
| [07:51:12] | <colan> | well, it does say that in the error ;) |
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| [07:51:22] | <roycroft> | hello again, aegir folk |
| [07:51:36] | <roycroft> | i'm making progress with my aegir upgrade/migration |
| [07:51:56] | <g1i7ch> | thanks |
| [07:51:59] | <colan> | g1i7ch: try it without aegir maybe. |
| [07:52:11] | <roycroft> | what we are doing is migrating platforms from our current (aegir 2) machine to a new one running aegir 3.x |
| [07:52:18] | <roycroft> | that's going well |
| [07:52:36] | <roycroft> | but the next step will be to move our sites from the old aegir machine to the new one |
| [07:52:47] | <roycroft> | i'm not sure what the best approach is for that |
| [07:52:54] | <roycroft> | does anyone have insights on that? |
| [07:53:00] | <roycroft> | we would move one site at a time |
| [07:54:32] | <roycroft> | and to be clear, the websites themselves are not necessarily hosted on one of the aegir machines - they mostly live on other machines |
| [07:54:49] | <roycroft> | i just need to migrate management of each site from the old aegir machine to the new one |
| [07:55:02] | <roycroft> | the old aegir machine will be repurposed when this is complete |
| [08:00:30] | <viashimo> | roycroft: hosting_remote_import supports importing into aegir 3.x from aegir 2.x installations |
| [08:00:44] | <viashimo> | roycroft: otherwise you can probably script it with drush |
| [08:01:39] | <viashimo> | then the only trick is managing dns changes / downtimes for content modification etc. |
| [08:03:25] | <viashimo> | there's caveats depending on your setup: if provision-backup doesn't give you the entire site directory (with files, modules, etc...) then remote import isn't so useful |
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| [08:39:11] | <g1i7ch> | colan: It looks like it was the distro. It looks like the platform was compromised, as it was using 7.43 core. So I downloaded a fresh copy, updated with drush and now I'm migrating the sites. |
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| [09:25:42] | <colan> | g1i7ch: great. |
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