IRC logs for #aegir, 2019-06-11 (GMT)

2019-06-10
2019-06-12
TimeNickMessage
[17:30:45]* Shwele has joined #aegir
[21:09:51]* shaneonabike has joined #aegir
[22:01:44]<shaneonabike>I don't know if anyone has experienced this before but in the latest update of Aegir I keep getting The website encountered an unexpected error. Please try again later. when I go to any aegir page except platforms (go figure)
[22:01:57]<shaneonabike>I tried to clear the cache.. but no dice
[22:02:09]<Shwele>try to check permissions
[22:02:41]<Shwele>for example, try with one website to give it aegir:www-data permissions (if its nothing sensitive on there) and run it recursively
[22:03:11]<Shwele>I have issues with one platform that keeps making problems with permissions, so I get that :)
[22:04:13]<shaneonabike>But just to be clear you think that this would then cause not to be able to view any tasks and/or sites? In aegir that is
[22:04:18]<shaneonabike>Which I could see before
[22:05:19]<Shwele>Hm, that I did not encounter
[22:08:13]<shaneonabike>More specific where the heck is the is the aegir log files
[22:09:40]<Shwele>you can try running drush @server_master provision-verify as aegir user and see from run itself if it gets stuck/broken somewhere
[22:13:22]<shaneonabike>yeah it wen't fine
[22:13:25]<shaneonabike>went
[22:13:33]<shaneonabike>let me try teh platform
[22:19:51]<shaneonabike>ok i see it did not import the new hostmaster platform
[22:20:03]<shaneonabike>i can never figure out how aliases work can you give me a hint there
[22:20:10]<shaneonabike>like how to determine the proper alias for a platform?
[22:20:40]<Shwele>think those are stored in /var/aegir/.drush
[22:21:03]<Shwele>I usually just do drush @sites when located in platform that has issues and run for all, if its something that relates to every website
[22:29:44]<shaneonabike>yeah that came through ok
[22:29:53]<shaneonabike>I cannnot get it to import hostmaster
[22:47:28]<Shwele>hm I upgraded successfully 3 aegir servers... so Im clueless what else to try, just a scrub who learned from his issues. Hopefully someone more fluent in it can help ya
[22:48:06]<shaneonabike>Yeah thanks... I also have about three and they are totally _fine_ but this one had issues and borked during the upgrade which I reran and viola it's not importing the platform
[22:50:28]<shaneonabike>thanks anyways
[22:52:53]<Shwele>np, had time at hand, at least we found what is causing the issue, hopefully seniors/senpai have solution
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[01:58:23]<shaneonabike>just wondering if anyone is around that might be able to give me a quick hand
[02:08:30]<colan[m]>shaneonabike : I could probably help next week; I'm off to https://drupalnorth.org/ right now. Sorry.
[02:09:41]<shaneonabike>Oh cool I wish I realized that was happening would have tried to go
[02:09:56]<shaneonabike>But yeat next week could be awesome I'm just at a loss how to debug the issue
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